Why Use Pure IP?

Our philosophy is not to be just another service provider to your business, but a true partner.


We listen first and then respond with the best possible solution once we understand all the issues you are facing. As our knowledge of your entire business grows, you’ll find we are able to add more and more value.

Pure IP Offers:

Independence

  • We do not resell solutions.
  • We manage all services in-house.

Experience

  • Lync 2013 certified Lync SIP trunk provider.
  • Lync trunk provider certified for TLS encrypted SIP Trunks.
  • 13 years of building and delivering voice solutions.
  • SIP optimized network.

Customer Experience

  • Responsive customer service.
  • Proactive Network fault Monitoring.
  • Automatic failover for outbound and inbound calls.
  • Proactive fraud monitoring: Our platform will monitor for irregular calling profiles which will reduce your exposure to call fraud.

Global Numbering

  • Local numbers available from 75 countries.
  • Porting of local numbers available from 14 countries.
  • Economies of convergence.

Committed to Technical Excellence

Our technical team is all highly qualified engineers located in San Francisco, London and Auckland delivering real-time support 24/7 on all services. Every call or ticket receives an immediate response by a qualified engineer to resolve your issue.

Service Performance

  • End-to-end quality of service.
  • Fully redundant network- Switches in New York, Santa Clara, London, Singapore, Auckland, Hamilton, Melbourne, and Sydney.
  • Voice interconnects with major carriers are connected by self-sealing MPLS network.

Real-Time Billing

  • You can view a call detail record on any service within five minutes of any completed call, via a dedicated customer portal.

A Free Trial with Support

  • Why not take advantage of our free trial for 14 days with support from our help desk? If you are not completely satisfied, you can revert to your old system. You have nothing to lose. Register here.

About Us