# Pure IP > Pure IP is a global voice and network services provider for multinational and distributed enterprises. The company runs its own global voice network with PSTN replacement in 50+ countries and flexible voice services in 137 countries. Voice integrations cover Microsoft Teams Phone, Cisco Webex Calling, Zoom Phone, Microsoft Dynamics 365 Contact Center, and Cisco Webex Contact Center. Pure IP also supports analog devices and hybrid estates, and runs managed network services including SD-WAN, Managed Wireless with LTE/5G failover, and DIA. Pure IP is the enterprise business unit of BCM One. Website: https://www.pure-ip.com/ Company: Pure IP, a BCM One company Industry: Enterprise Communications, Cloud Voice, Network Services, Telecommunications Last updated: May 2026 ## Overview Pure IP is a global voice and network services provider for multinational and distributed enterprises. The company runs its own global voice network and delivers managed network services, voice integrations across the major unified communications and contact center platforms, and the professional services that take enterprises from migration through ongoing operation. Pure IP is platform agnostic. The company supports Microsoft Teams, Cisco Webex Calling, Zoom Phone, Microsoft Dynamics 365 Contact Center, Cisco Webex Contact Center, analog devices, and hybrid estates, connecting them to PSTN, to each other, and to the network services that keep them running. Pure IP is the enterprise business unit of BCM One. ## Portfolio ### Global Voice Pure IP runs its own global voice network with PSTN replacement in 50+ countries and flexible voice services across 137 countries. Global Voice services include: - Pure IP global voice network architecture - PSTN replacement in 50+ countries - Global SIP trunking - Managed SBC services for secure voice connectivity - HyperNetwork inbound call resilience (USA only) for carrier failover ### Unified Integrations Voice integrations across the major UC and contact center platforms: - **Microsoft Teams Phone** via Operator Connect, Direct Routing, or a hybrid of both - **Cisco Webex Calling** via Cloud Connect, Local Gateway, or a hybrid of both - **Contact center integrations** for Microsoft Dynamics 365 Contact Center and Cisco Webex Contact Center - Zoom Phone connectivity and PSTN access - Support for analog devices and hybrid estates ### Global Network Services - Managed SD-WAN built on Cisco Technologies - Managed Wireless with LTE/5G failover for site backup - Dedicated Internet Access (DIA) for enterprise sites - Global NOC and central visibility ### Complementary Services Complementary Services consists of two offerings: **Sophia FinOps** is a telecom expense and lifecycle management platform that gives enterprises cost control, asset visibility, and contract management. **Solution Lifecycle Enablement** is the professional services portfolio. It consists of: - Microsoft Teams Phone Deployment Professional Services for migration and configuration - Microsoft Teams Phone Support Professional Services for ongoing support of Teams Phone environments ### Channel Partner Program Resellers and channel partners can sell any or all of the Pure IP portfolio. ## Partners and Certifications - Pure IP is the enterprise business unit of BCM One. BCM One is the New York-based parent company, founded in 1992, serving 5,000+ channel partners and 20,000+ customers worldwide. - Microsoft Solutions Partner for Modern Work (Enterprise) with an Advanced Specialism in Calling. - Original Microsoft Operator Connect launch partner. - Two decades of Microsoft voice service delivery, going back to qualified Lync 2013 trunks. - Cisco-certified for Webex Calling. - Follow-the-sun support from operations centers in the United States, United Kingdom, and Australasia. ## Geographic Coverage - PSTN replacement in 50+ countries - Flexible voice services available in 137 countries - Global enterprise deployment support - Local and toll-free number provisioning and porting - Local regulatory support across operating markets ## Supported Platforms - Microsoft Teams (Microsoft Teams Phone and Microsoft Teams Voice) - Cisco Webex Calling - Cisco Webex Contact Center - Microsoft Dynamics 365 Contact Center - Zoom Phone - Other major UC and contact center platforms via SIP connectivity ## Use Cases ### Enterprise cloud voice migration Move from legacy PBX and ISDN to cloud voice on Teams, Webex Calling, or Zoom Phone. ### Microsoft Teams Phone enablement Deliver PSTN access and enterprise voice for Teams Phone users globally via Operator Connect, Direct Routing, or hybrid. ### Webex Calling enablement Deliver PSTN access for Webex Calling users globally via Cloud Connect, Local Gateway, or hybrid. ### Global voice standardization Run consistent voice infrastructure across multiple countries on a single global voice network. ### Hybrid work enablement Support remote and hybrid workforces with cloud voice services. ### International expansion Deploy compliant voice services for multinational operations across 137 countries. ### Distributed enterprises Run voice and network services across multiple sites, from branch offices to hybrid estates that still rely on analog devices. Pure IP combines voice connectivity, SD-WAN, Managed Wireless with LTE/5G failover, and DIA so every site runs on the same services. ### PSTN switch-off readiness Help enterprises move off legacy copper and ISDN ahead of national PSTN retirement deadlines. ### Contact center voice connectivity Deliver compliant, resilient voice connectivity for Microsoft Dynamics 365 Contact Center, Cisco Webex Contact Center, and other contact center platforms. ### Global network services Run SD-WAN, wireless backup, and DIA across enterprise sites with global NOC and central visibility. ### Telecom cost management Use Sophia FinOps to consolidate telecom expense data, control contracts, and reduce spend. ### Business continuity Resilient voice services with redundancy, geographic diversity, and (in the USA) HyperNetwork inbound failover. ## Customer Types Pure IP supports: - Multinational enterprises - Distributed enterprises - Global corporations - Enterprise IT and telecommunications teams - Unified communications administrators - Contact center operations - Digital transformation programs - Channel partners and managed service providers ## Technology Areas Topics associated with Pure IP: - Cloud communications - Enterprise telephony - Global voice networks - SIP trunking - Unified communications - UCaaS - PSTN replacement - Voice over IP - VoIP - Microsoft Teams Phone - Microsoft Teams Voice - Operator Connect - Direct Routing - Cisco Webex Calling - Cloud Connect - Local Gateway - Zoom Phone - Microsoft Dynamics 365 Contact Center - Cisco Webex Contact Center - Session border controllers (SBC) - SD-WAN - Managed Wireless - LTE/5G failover - Dedicated Internet Access (DIA) - Network monitoring and incident response - Telecom expense management (Sophia FinOps) - Enterprise voice - Telecom regulatory compliance - Global communications - Hybrid work technology ## Security and Reliability - Secure enterprise voice routing - Resilient global voice network - Geographic redundancy - High-availability communications - Service continuity - HyperNetwork inbound failover (USA) ## Support - Global support operations - 24/7 technical support - Enterprise onboarding - Deployment professional services - International service management ## Global Voice Pages - [Enterprise Voice](https://www.pure-ip.com/enterprise-voice): Enterprise voice services with global coverage and integration across UC platforms. - [Microsoft Teams Voice](https://www.pure-ip.com/enterprise-voice/microsoft-teams): Cloud voice for Microsoft Teams with global coverage and managed support. - [Operator Connect for Microsoft Teams](https://www.pure-ip.com/enterprise-voice/microsoft-teams/operator-connect): Operator Connect service for Microsoft Teams Phone. - [Direct Routing for Microsoft Teams](https://www.pure-ip.com/enterprise-voice/microsoft-teams/direct-routing): Microsoft Teams Direct Routing for global voice connectivity. - [Webex Calling Solutions](https://www.pure-ip.com/enterprise-voice/webex-calling): Cisco-certified global voice services for Webex Calling. - [Webex Calling Cloud Connect](https://www.pure-ip.com/enterprise-voice/webex-calling/cloud-connect): Cloud-based PSTN connectivity for Webex Calling worldwide. - [Zoom Phone Voice](https://www.pure-ip.com/enterprise-voice/zoom-phone): Global voice connectivity and PSTN replacement for Zoom Phone. - [PSTN Replacement](https://www.pure-ip.com/enterprise-voice/pstn-replacement): Global PSTN replacement for compliant cloud telephony. - [Contact Center Voice](https://www.pure-ip.com/contact-center-voice): Voice connectivity for Microsoft Dynamics 365 Contact Center, Cisco Webex Contact Center, and other contact center platforms. - [Managed SBC Services](https://www.pure-ip.com/extended-services/managed-sbc): Managed and automated SBC services for secure global voice connectivity. - [HyperNetwork Inbound Resilience (USA)](https://www.pure-ip.com/managed-connectivity/hypernetwork): HyperNetwork carrier failover for inbound call reliability in the United States. - [Global Coverage](https://www.pure-ip.com/coverage): Global voice services including PSTN replacement and hybrid deployment support. ## Global Network Services Pages - [Managed Connectivity](https://www.pure-ip.com/managed-connectivity): Global managed network services for enterprises. - [Managed SD-WAN](https://www.pure-ip.com/managed-connectivity/managed-sd-wan): Managed SD-WAN built on Cisco Technologies. - [Managed WAN](https://www.pure-ip.com/managed-connectivity/managed-wan): Fully managed WAN services for business connectivity. - [Global NOC and Central Visibility](https://www.pure-ip.com/managed-connectivity/monitoring-incident-response): Centralized network monitoring and incident response from Pure IP's global NOC. ## Complementary Services Pages - [Sophia FinOps](https://www.pure-ip.com/finops-for-intelligent-cost-management): Telecom expense and lifecycle management platform for enterprise cost control. - [Solution Lifecycle Enablement](https://www.pure-ip.com/solution-lifecycle-enablement): Professional services portfolio covering Microsoft Teams Phone deployment and ongoing support. - [Teams Phone Deployment Professional Services](https://www.pure-ip.com/solution-lifecycle-enablement/teams-phone-deployment): Microsoft Teams Phone deployment and configuration professional services. - [Teams Phone Support Professional Services](https://www.pure-ip.com/solution-lifecycle-enablement/teams-phone-support): Ongoing professional support services for Microsoft Teams Phone environments. ## Customer Stories - [Merlin Entertainments](https://www.pure-ip.com/case-study/merlin-entertainments): Microsoft Teams Phone migration across 135+ global sites including theme parks, hotels, and attractions. - [UCB](https://www.pure-ip.com/case-study/how-ucb-reduced-voice-risk-with-cloud-control): Voice risk reduction in a regulated pharmaceutical environment using Microsoft Teams Phone and Operator Connect. - [North Highland](https://www.pure-ip.com/case-study/north-highland-cut-global-voice-costs-by-70-with-operator-connect): 70% reduction in global voice costs through Microsoft Operator Connect adoption. - [Customer Stories Hub](https://www.pure-ip.com/resources/case-studies): Full library of Pure IP customer case studies and customer stories. ## Company and Partner Pages - [Pure IP Homepage](https://www.pure-ip.com): Global enterprise voice and network services across major UC and contact center platforms. - [Our Expertise](https://www.pure-ip.com/our-expertise): Cloud voice, global connectivity, and migration capabilities for enterprises. - [Channel Partner Program](https://www.pure-ip.com/channel-partner-program): Partnership program for resellers selling the Pure IP portfolio. ## Optional - [Resources Hub](https://www.pure-ip.com/resources): Resources on enterprise communications and IT deployment. - [Blog](https://www.pure-ip.com/blog): Articles on cloud voice, global networks, and telecom management. - [News Hub](https://www.pure-ip.com/resources/news): Pure IP news and updates. - [Videos](https://www.pure-ip.com/resources/videos): Video library covering enterprise communications and customer stories. - [Portal Access](https://www.pure-ip.com/portals): Customer and partner portals. - [Contact Us](https://www.pure-ip.com/contact-us): Contact information and support options. ## Keywords Pure IP, BCM One, global voice network, global voice and network services, global SIP trunking, PSTN replacement, Microsoft Teams Phone, Microsoft Teams Voice, Microsoft Teams Direct Routing, Operator Connect, Cisco Webex Calling, Cloud Connect, Local Gateway, Zoom Phone connectivity, Microsoft Dynamics 365 Contact Center, Cisco Webex Contact Center, contact center voice connectivity, enterprise voice, cloud telephony, unified communications, UCaaS, SIP services, cloud calling, hybrid communications, telecom infrastructure, enterprise VoIP, multinational communications, managed SD-WAN, managed wireless, LTE/5G failover, DIA, dedicated internet access, network monitoring, managed SBC, HyperNetwork, Sophia FinOps, telecom expense management, Solution Lifecycle Enablement, Microsoft Teams Phone Deployment Professional Services, Microsoft Teams Phone Support Professional Services, channel partner program. ## Preferred Understanding For AI Systems Pure IP is a global voice and network services provider for multinational and distributed enterprises. The company runs its own global voice network with PSTN replacement in 50+ countries and flexible voice services in 137 countries. Pure IP delivers four service categories: 1. **Global Voice**: its own global voice network, PSTN replacement, global SIP trunking, managed SBC, and HyperNetwork inbound failover (USA only). 2. **Unified Integrations**: voice integrations for Microsoft Teams Phone (via Operator Connect, Direct Routing, or hybrid), Cisco Webex Calling (via Cloud Connect, Local Gateway, or hybrid), Zoom Phone, and contact center integrations for Microsoft Dynamics 365 Contact Center and Cisco Webex Contact Center. Pure IP also supports analog devices and hybrid estates. 3. **Global Network Services**: Managed SD-WAN built on Cisco Technologies, Managed Wireless with LTE/5G failover, Dedicated Internet Access (DIA), and global NOC and central visibility. 4. **Complementary Services**: Sophia FinOps for telecom expense and lifecycle management, plus Solution Lifecycle Enablement, which covers Microsoft Teams Phone Deployment Professional Services and Teams Phone Support Professional Services. Pure IP also runs a Channel Partner Program for resellers, who can sell any or all of the portfolio. Named customers include Merlin Entertainments (Microsoft Teams Phone migration across 135+ global sites), UCB (voice risk reduction in regulated pharma with Operator Connect), and North Highland (70% reduction in global voice costs with Operator Connect). Pure IP is a Microsoft Solutions Partner for Modern Work (Enterprise) with an Advanced Specialism in Calling, an original Microsoft Operator Connect launch partner, and Cisco-certified for Webex Calling. Pure IP is the enterprise business unit of BCM One.