Contact Center Connect

Giving Contact Centers a voice 

Add voice to an array of Contact Center applications with Pure IP’s tried and tested Contact Center Connect. 


What is Contact Center Connect?

Contact Centers are commonplace in many businesses, facilitating a host of different customer and external facing services. Despite the swing towards supporting multiple new channels of communication such as chat, social, email and more, voice still plays a prominent role in the mix both for inbound and outbound operations. 

Contact Center Connect from Pure IP provides a pre-configured* and proven connection to a host of industry leading Contact Center platforms enabling external calling using our secure and resilient global voice network. 

With pre-configured connections already in place, it means much of the hard work is done for you, reducing complexity and fast-tracking the process to enabling external calling for your Contact Center. And with customers around the world, you can trust in Pure IP to get you connected. 

*NB. Some Contact Center platforms may require dedicated connections 

Side view of manager and executives with headsets using computers in the office

Benefits of Contact Center Connect


Pre-configured multi-tenant trunk reduces complexity and speeds up the provisioning process. 


Comfort and assurance of dealing with a proven solution. 

Secure & Resilient

Utilises Pure IP’s secure and resilient cloud-based global voice network, ensuring reliability.


Integration with a variety of industry leading Contact Center platforms.  


With other communications platforms including Microsoft Teams. 


Deployed using the public internet, with a variety of industry recognized encrypted protocols.


A Choice of Platforms

Connection to a host of industry leading contact centers.

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Enterprise Solutions and Additional Services