SMS to and from your business line

Send and receive SMS using your business numbers in Microsoft Teams, Webex, and Zoom. Clerk Chat Messaging integrates text messaging into collaboration platforms, connecting voice and messaging for smoother communication.

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Millions of users

Supporting millions of users daily

NPS of 88

Proud to have a customer service NPS of 88 - double the industry average

Over 80 countries

Actively supporting users in over 80 countries, more than any other provider

How it works

Many UC platforms lack native SMS functionality, forcing businesses to rely on external apps or personal devices.
Clerk Chat Messaging allows users to send and receive texts directly from their business numbers without disrupting their voice setup.

By integrating at the carrier level, messages are managed separately from voice traffic while maintaining security and compliance.

Key features

Designed to enhance efficiency, ensure compliance, and improve customer engagement, our SMS solution streamlines communication without disrupting existing workflows.

Send and receive SMS from within Microsoft Teams, Webex, and Zoom, without additional apps.
SMS traffic is processed independently of voice services to ensure reliability.
10DLC registration, opt-in/opt-out compliance, and blacklist keyword protection ensure full regulatory adherence.
Integrate with platforms like Salesforce and HubSpot for enhanced customer engagement.
Automate responses, workflows, and customer interactions to boost efficiency.

Benefits

Enhance your outreach with enterprise-ready SMS, quick deployment, secure messaging, and an unmatched engagement rate.

Simple deployment

No number porting required, activate SMS quickly with minimal setup.

Enterprise-ready security

Built-in compliance measures ensure safe and lawful messaging.

Tailored solutions

SMS boasts a 98% open rate, enabling faster and more effective communication.

Prerequisites

What you need to enable SMS with Clerk Chat Messaging:

1. Business number

A Pure IP business number registered with Microsoft Teams, Webex, or Zoom.

2. Compliance registration

Compliance registration via 10DLC for message deliverability and regulatory adherence.

3. Admin access

Admin access for setup and configuration.

FAQs

Clerk Chat Messaging simplifies business SMS by integrating it into your UC platforms, keeping all communication in one place. Messages operate independently of voice services, ensuring reliable delivery without disrupting call routing. Businesses can send SMS from existing numbers, enhancing professionalism and streamlining workflows.
Clerk Chat Messaging is built to strict enterprise security standards. It supports 10DLC registration, opt-in/out mechanisms, and blacklist keyword protections to meet regulatory compliance. Admins can manage permissions, monitor usage, and ensure message security from a centralized dashboard.
Clerk Chat Messaging integrates seamlessly with Microsoft Teams, Webex, and Zoom. It allows businesses to use their existing phone numbers for SMS communication, eliminating the need for additional SMS lines or number porting. There's also a standalone web app option available.
Clerk Chat Messaging offers rapid deployment with no need for additional number porting. Businesses can quickly activate SMS capabilities using their existing Pure IP numbers. The seamless carrier-level integration ensures efficient setup, allowing teams to start sending and receiving business SMS messages without delay.
Businesses can use Clerk Chat Messaging to send personalized service notifications, appointment reminders, and marketing promotions via SMS. With a 98% open rate, SMS is one of the most effective ways to engage customers quickly and efficiently.
To get started, you need:

An existing business phone number in the USA or Canada.

A UC platform like Microsoft Teams, Webex, or Zoom (or use the standalone web app).

Compliance registration (10DLC) for higher deliverability and regulatory compliance.

Admin access to configure and manage settings for secure message control.