Operator Connect with Pure IP

Microsoft Operator Connect

Add fully compliant PSTN Calling to your Microsoft Teams directly from your Teams Admin Centre using Pure IP’s secure, resilient and fully managed global voice service.

Find Out More

How Operator Connect can help your business

Quick and seamless

Effortlessly enable calling in Teams using Pure IP’s voice services quickly and seamlessly.

Simplified provisioning and management

Establish the connection, provision users, and assign phone numbers directly from the Teams Admin Center

Save on infrastructure purchase and management

Manage call controls in the cloud with Microsoft's Phone System, eliminating the need to purchase and maintain your own equipment

Feel confident with enterprise-grade reliability

Direct peering through Microsoft Azure Peering Service (MAPS) creates a 1:1 trusted network connection that enhances resilience

The assurance and power of combined support

Enjoy the benefits of back-to-back technical-led support from the combined resources of Pure IP and Microsoft.

Operator Connect vs Direct Routing & Calling Plans

How does Operator Connect compare to the other options that are available for adding external PSTN calling to Microsoft Teams? Get a detailed breakdown of the benefits of each option and find out which one is right for your organization in our free guide!

Want to order Operator Connect Services?

Existing Operator Connect Customers

If you are already using Operator Connect services with Pure IP, click below for our secure online order form. Please have your login information to hand.

Not yet using Operator Connect?

If you are not yet using Operator Connect, or are new to Pure IP, click below to start your Operator Connect journey.

Global coverage

Pure IP can provide fully compliant PSTN replacement services in the following countries.

Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
Canada
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France

Germany
Greece
Hong Kong
Hungary
Ireland
Israel
Italy
Japan*
Lithuania
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Panama

Peru
Poland
Portugal
Puerto Rico
Romania
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
United Kingdom
United States

To connect Teams to countries not listed above, Pure IP offers additional voice services, including a fully managed SBC service.

*Service restrictions may apply in some countries due to local availability. NB. We support billing in the following currencies: US Dollars, British Pound, Euro, Australian Dollars, New Zealand Dollars, Singapore Dollars, Canadian Dollars.

Services are supplied on the basis of using one of the following billing and collection countries (ie. we will only bill and collect in these countries): Australia, Canada, European countries (using Euro), New Zealand, South Africa, United Kingdom and United States. For example: Services can be purchased and deployed for Norway, but the billing will need to be made in one of the above countries and currency.

Want to get started?

If you would like to get started with an order, or have a question about Pure IP and Operator Connect, please complete the form and a member of our team will be in touch with you shortly to discuss your requirements.

Learn more about our solutions

Teams Cloud Enablement Services

A series of services to support and fast-track your migration of telephony services to Microsoft Teams.

Additional Teams Voice Services

A range of services to help you connect applications, devices and hard-to-reach locations into a consolidated solution.

Additional Services

PBX Auditing

Get an accurate understanding of your telco environment.

SBC Managed Services

Ideal for extending geographic coverage with on premise SBCs.

Extend life of legacy systems

Connect analogue and on-premises devices to your cloud environment.

Cloud Enablement

A suite of enablement services that support you Microsoft Teams telco environment.

Number Management

The online number management service that gives your business visibility over all of your telephone numbers in one place.

Helping you find the right solution

Build your own solution

Select the service and regions you are interested in to build your own enterprise voice solution with Pure IP.

Coverage checker

With full PSTN replacement services in 50 countries, coverage in 137 countries and flexible solutions for those hard to reach places, we have you covered.

Services overview

Our core services are complemented by a range of add-ons to offer an additional layer of customization to our customers, no matter how complex the requirements.

What to do if Operator Connect doesn't cover your countries.

Operator Connect is now one of the main options for PSTN connectivity through Microsoft Teams. And although it is available in many countries, there are some harder to reach areas that are not covered.

So what do you do if one of your countries is not covered with Operator Connect? Tom Arbuthnot and Diana Florea explain in our latest Coffee Club.

The Ultimate Guide to Operator Connect

Operator Connect is the fastest-growing method to enable third-party calling to users of Microsoft Teams Phone. This means you can make and receive external phone calls (i.e. to outside parties like a landline) from your Teams client. This can be on from your desktop, mobile app, or tablet.