5 SIP Trunking Myths

How to / Guide

January 15, 2015

Businesses all over the world are turning towards SIP trunking as a cost-effective, comprehensive solution to their business conferencing needs. However, despite this growing awareness and popularity, there are still several misconceptions held among many professionals and business users surrounding business SIP trunking – many myths found on forums and websites across the internet. So we have researched into the most popular myths and listed the top five below so that you don’t have to. After reading through our top five myths you will be in a better position to make an informed decision on your SIP trunking needs.

I Will Need to Upgrade or Even Change My Current Phone System to Support SIP Trunking.

Wrong! SIP trunking gives you a host of key telecommunication benefits that VoIP technology can offer, but without the need to replace the system you already have in place. All that needs to happen is to incorporate SIP trunking technology into your current telephone system, which instantaneously allows you to enjoy high-quality VoIP communications.

Employing SIP Makes My Communication System Vulnerable.

Not true! With any technology that someone builds or develops there will always be someone out there who will figure out a way to compromise it. This is world we live in and why technological development has moved at such a rapid pace. With the notorious reputation the Internet has for harboring hacking and malware, it’s understandable that you may be cautious about moving to a telecoms system that operates over the Internet. However it its worth remembering that traditional phone systems and phone lines are just as susceptible to attack. Ensuring you have a provider who runs their own network and employs a team to manage their firewalls is key to selecting the right provider. There are steps you can take to improve security such as locking calls so that no call can be made outside of trading hours, call monitoring on a regular basis just as you would with your mobile phone bill, regular password changes and near real-time itemized billing. Employing these security practices will help create a secure service.

I Won't Own My Number Anymore.

Incorrect! Any existing telephone number from any supplier can be imported onto our SIP trunking service. You can also make calls over our SIP service sending any number you may already have registered with another telecom company, without moving this to us. You will retain ownership of your number whilst enjoying cheaper, more efficient calls.

My ISDN Has Been Stable So There Is No Need to Change.

Sorry, you’re mistaken! This is the area of SIP we could write a book on, however it boils down to a few key points. Scalability is a massive benefit enjoyed with SIP trunking, allowing start-ups to grow at their own pace or conglomerates to expand into global markets or contract dependent on the economy, something no ISDN provider can offer. Cost saving is another major factor - while there is an initial set up cost as there is with any communications purchase, predicted savings can be as much as 50%. Whether employees are working in the head office, off site or at one of the regional offices, they can all enjoy voice calls, instant messaging and teleconferencing. ROI can begin to be seen immediately.

The Service Provided by SIP Is Unreliable.

False! A SIP trunk provider that transmits over their own network allows them to prioritize any voice traffic. Reliability comes from having a direct connection to your SIP trunk provider and you should make absolutely sure that in the unlikely event that a connection is lost, a suitable backup connection is in place that is ready to replace the lost connection immediately. These simple steps create a system that, in some circumstances, is more reliable than the standard ISDN.

These myths go to show just how misunderstood the SIP trunking process is and hopefully will help you to make a more informed decision when it comes to the future of your telecommunications system.

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