If you would like to start an order, or you have a question about Pure IP and Contact Center Connect please send us a message and a member of the Pure IP team will be in touch soon to discuss your requirements.
Thank you.
What is Contact Center Connect?
Contact Centers are commonplace in many businesses, facilitating a host of different customer and external facing services. Despite the swing towards supporting multiple new channels of communication such as chat, social, email and more, voice still plays a prominent role in the mix both for inbound and outbound operations.
Contact Center Connect from Pure IP provides a pre-configured* and proven connection to a host of industry leading Contact Center platforms enabling external calling using our secure and resilient global voice network.
With pre-configured connections already in place, it means much of the hard work is done for you, reducing complexity and fast-tracking the process to enabling external calling for your Contact Center. And with customers around the world, you can trust in Pure IP to get you connected.
*NB. Some Contact Center platforms may require dedicated connections
Benefits of Contact Center Connect
Speed
Pre-configured multi-tenant trunk reduces complexity and speeds up the provisioning process.
Proven
Comfort and assurance of dealing with a proven solution.
Secure & Resilient
Utilises Pure IP’s secure and resilient cloud-based global voice network, ensuring reliability.
Choice
Integration with a variety of industry leading Contact Center platforms.
Integration
With other communications platforms including Microsoft Teams.
Connectivity
Deployed using the public internet, with a variety of industry recognized encrypted protocols.
A Choice of Platforms
Connection to a host of industry leading contact centers.
