Masterclass in Compliance and Business Intelligence Technology: Latest Solutions from ASC and Pure IP

Date: Wednesday 5th June 2024
Time: 11am, Australian Eastern Standard Time

 

Platforms like Microsoft Teams and Cisco Webex are driving modern business communications today. Alongside these essential tools, compliance recording is the backbone, ensuring regulatory adherence.

 

But compliance recording goes beyond checkboxes. Innovations in AI-based analytics are paving the way for fresh opportunities to enhance communications and business insights throughout organizations.


Co-hosted by ASC and Pure IP, this webinar will cover how: 

  • ASC's Compliance Recording solution seamlessly captures communications across multiple channels, provides transcription, translation, and keyword spotting, and guarantees data security.
  • Pure IP and ASC work together to provide secure omni-channel communications across voice platforms.
  • Compliance recording can be utilized for risk management and legal requirements.
  • Innovations in analytics can derisk your business and amplify your communications landscape.
  • Dashboards and reporting can provide valuable business insights and ensure content, disclaimers and phrases in your customer communication.
  • ASC leverages Microsoft Azure OpenAI and advanced analytics to enhance communication strategies.

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Our speakers

Sree Sreevalsam, Vice President of ASC Technologies, ASC

Sree headshot croppedSree Sreevalsam is the Vice President of ASC Technologies for Australia and New Zealand, with over a decade of experience in Unified Communications and Customer Experience platforms. He brings a deep understanding of technology solutions that drive business success, honed through significant tenures at leading industry players such as RingCentral, Verint, and Dolby.io. As an MBA graduate from Macquarie University, Sree is recognised for his strategic skills and ability to deliver innovative customer communication solutions.

 

Patrick Cable, Account Manager, Pure IP

patrick cable cropped

Patrick Cable is Pure IP's Account Manager with responsibilities across the APAC region in sales and partner activities. He combines his passion for customer success with a strong belief in the power of technology to change ways of business communication for the better. He's been with Pure IP since 2019 and has over 15 years’ experience of Sales and Service Delivery in the telecoms and UC space working for brands such as Windstream, TelstraClear, and Vodafone.