Everything you need to know about Operator Connect

The perfect place to start if you want to learn more about Operator Connect for Microsoft Teams, how to use it, and whether it is right for your business.

Operator Connect vs Direct Routing & Calling Plans

How does Operator Connect compare to the other options that are available for adding external PSTN calling to Microsoft Teams? Get a detailed breakdown of the benefits of each option and find out which one is right for your organization in our free guide!

Download the guide

What is Operator Connect?

Operator Connect is the latest option for adding external calling to Microsoft Teams, so that your business can use Teams as your telephone system. It allows organizations to provision voice services from third parties like Pure IP, from directly within the Teams Admin Center.

The service uses the Microsoft Azure Peering Service (MAPS) to enable direct links between the carriers’ own network and the Microsoft data center through trusted cross-connects. This helps to ensure a high quality of service and reliability as your voice traffic travels between Microsoft’s network and the provider’s network.

Watch the video for a 5 minute beginner’s guide!

Want to get started?

If you would like to get started with an order, or have a question about Pure IP and Operator Connect, please complete the form and a member of our team will be in touch with you shortly to discuss your requirements. 


Learn more about our solutions

Teams Cloud Enablement Services

A series of services to support and fast-track your migration of telephony services to Microsoft Teams.

Additional Teams Voice Services

A range of services to help you connect applications, devices and hard-to-reach locations into a consolidated solution.