The challenge: Microsoft Teams consolidation on an accelerated timeline

This global IT services company had multiple legacy phone systems in use and wanted to standardize on Microsoft Teams, delivered as a centrally provided group solution. This would reduce their data center requirements and streamline vendor management. They wanted to move as quickly as possible so they could avoid having to re-sign expensive contracts with existing providers. Given the deadline dictated by contract dates, the company wanted to avoid the expense and delays associated with porting existing numbers, so they needed the solution to provide new numbers.

The solution: Ability to deliver on all requirements—including deployment speed

The company evaluated a number of options, including large national telecom carriers and Microsoft Teams Calling Plans, but only Pure IP could deliver in the time frame needed and had the global footprint to support their locations across the world. Our Microsoft Teams Direct Routing solution with SBCs and fax services could be rolled out along with ~35,000 direct inward dial (DID) numbers to 30,000+ users in 45 locations.

The result: Fast implementation and big savings

Pure IP’s nimble approach and voice expertise enabled the company to meet their urgent deadline and technology requirements. We made the complex and time-sensitive project seamless, completing the migration very quickly—within 4 months. And we delivered millions of dollars in cost savings. Over time, Pure IP will help the company identify any allocated phone numbers that have not been used, canceling them to create additional cost savings.