Country | Notes |
Afghanistan | |
Anguilla | Tollfree: Mobile access is available from Lime only |
Antilles (Netherlands) | |
Argentina |
Geographic: Caller ID on international calls to Argentina numbers will be modified to a default Argentinian network provider number. We can only guarantee ports and new numbers in Buenos Aires, other areas will be on a case by case basis. Tollfree: Mobile accessibility can not be guaranteed. |
Australia | Geographic: Inbound caller ID to Australia is not supported. In accordance with national compliance, caller ID's with the following criteria will be blocked - CLI's with less than 7 digits or more that 15. Caller ID starting with 61 less than 10 digits in length. No caller ID at all. 1800, 1300, 1900. |
Austria | Geographic: We can only port the "main" number. Extensions of the main number can be configured by Pure IP and will be treated as additional numbers. |
Bahamas | |
Bahrain | |
Barbados | |
Belarus | Tollfree: No reach internationally. Full reach nationally. |
Belgium | |
Belize | |
Bermuda | |
Bolivia | Tollfree: International access not guaranteed. |
Bosnia | |
Botswana | Tollfree: Numbers are only accessible from Botswana Telecom network. Limited to 20 concurrent calls per number per call. |
Brazil |
Geographic: Only emergency short codes can be reached . Calls made to the following codes will fail from both fixed & mobile lines -103xx, 105xx, 106xx. Tollfree: We can only support the following format - 0800-89X-XXXX, 0800-76X-XXXX and 0800-086-XXXX. Tollfree numbers are not accessible from public pay phones. |
Brunei | Tollfree: Numbers can only be dialled from within country (Brunei can only be called within Brunei). No Mobile Access. |
Bulgaria |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Numbers are only accessible from the following mobile networks - Vivacom & Globul Mobile. |
Cambodia | Tollfree: Mobile Access only possible via Smart and Beeline. It is also reachable from "Hello" formally know as Hello Axiata which is the same as Smart Network. |
Canada | Tollfree: numbers only work from US and Canada CLI, international CLI's (other than US/Canada) are not guaranteed. |
Cayman Islands | |
Chile |
Tollfree: Numbers are subject to disconnection if there is a long period of time with no usage. |
China |
Non Geographic: Numbers will be issued on special request, before ordering please request information on China restrictions, as there are some that apply per case basis. Local requirement to issue two numbers for North and South. Tollfree: mobile accessibility can not always be guaranteed. |
Colombia | Tollfree: Mobile accessibility can not always be guaranteed. |
Costa Rica | Tollfree: Mobile accessibility can not always be guaranteed. |
Croatia |
Geographic: Compatibility issues have been reported for international fax transmissions. T38 (fax) is no supported. National calling and Enhanced Voice Transit currently do not support calling to Premium Rate numbers or outbound calling to the following short codes - 118, 11888, 18981, 144 & 177. Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. |
Cyprus |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. |
Czech Republic |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. International Caller ID's will be masked by anonymous, we can only support local CLI's in national format. Tollfree: Mobile accessibility can not always be guaranteed. Tollfree numbers are subject to disconnection if there is a long period of time with no usage. |
Denmark | Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. |
Dominica | |
Dominican Republic | |
Ecuador | Tollfree: No International reachability. Accessible only from Codetel/Claro Network. |
Egypt | |
El Salvador | Geographic: Mobile only works from Movistar mobile network and Telefonica fixed network. No available from other mobile networks. |
Estonia |
Geographic: Compatibility issues have been reported for international fax transmissions. International reachability on National number type is not guaranteed from outside of Estonia. National calling and Enhanced Voice Transit currently do not support calling to Premium Rate numbers. Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. |
Fiji | |
Finland |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. Number are subject to disconnection if there is a long period of time with no usage. |
France | Tollfree: Due to national regulations we can not provide Tollfree numbers to resellers. Any provided Tollfree numbers must be assigned directly to end user. |
French Guiana | |
Georgia | Geographic: Fax services are not supported. Reachability issues have been reported when dialing (0)706 numbers from outside of Georgia. |
Germany |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: End user must request the ownership of the numbers directly from regulators. |
Ghana | Tollfree: Accessible from Airtel’s network only (Both Fixed & Mobile) |
Greece | Geographic: It may take up to 24 hours for all routing to be updated after number port completion. |
Grenada | |
Guadeloupe | |
Guam | |
Honduras | Tollfree: Numbers do not work from Claro. |
Hong Kong |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. International Caller ID's are not supported with Hong Kong numbers. CLI will not be presented on incoming international calls to your Hong Kong numbers. Tollfree: Mobile accessibility can not always be guaranteed. |
Hungary |
Geographic: Outbound calls with international Caller ID's are not supported. Tollfree: we can only port the following format - 06-800-XXXX. Mobile accessibility can not always be guaranteed. |
Iceland | Tollfree: Mobile accessibility can not always be guaranteed. |
India | |
Israel |
Geographic: Reachability issues have been reported when dialing the numbers from Paltel and Jawwal (Palestinian Telco's). Tollfree: porting can not be guaranteed or may be difficult. |
Italy | Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Very strict restriction on port requests, we can not guarantee any amendments or cancellation will be accepted once port has been submitted. |
Jamaica | |
Japan |
Geographic: We can only provide numbers in the Tokyo area. Calls to emergency & special services are not supported. For call diverts, we cannot display the original calling party, the receiving party will see a default network number. Tollfree: We can only port numbers in the following format - 0066, 0033 & 00531. We can only allocate new numbers with the following format - 0066. We can only guarantee coverage from the following fixed line providers - KDDI, NTT Communications & Softbank Telco. |
Jordan | |
Kazakhstan | Tollfree: is not available from payphone and mobile networks |
Kuwait | Tollfree: Mobile access is not guaranteed, but it should work from Zajil network. There is no CLI. |
Kyrgyzstan | |
Latvia |
Geographic: Numbers cannot be used for calling-card applications. Numbers are only reachable from within the EU. Tollfree: Porting cannot be guaranteed or may be difficult. Numbers are subject to disconnection if there is a long period of time with no usage. |
Lithuania |
Geographic: Compatibility issues have been reported for international fax transmissions. Tollfree: Porting cannot be guaranteed or may be difficult. Numbers are subject to disconnection if there is a long period of time with no usage. |
Luxembourg |
Geographic: Compatibility issues have been reported for international fax transmissions. Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. When porting, the main number must be ported alongside the extensions. Tollfree: Porting cannot be guaranteed or may be difficult |
Macau | |
Macedonia | Tollfree: No International reachability. |
Madagascar | |
Malaysia | Tollfree: Porting cannot be guaranteed or may be difficult. |
Martinique | Tollfree: No International reachability |
Mauritius | |
Mayotte | |
Mexico | |
Moldova | |
Monaco | Tollfree: Mobile access not available. Dialing format is 800 9X XXX. |
Montserrat | |
Morocco | |
Namibia | Tollfree: Access is limited to calls only from Namibia Telecom phones. |
Nepal | Tollfree: Only available from Nepal Telecom fixed and mobile. Dial Format 1-800-xxx-xxxx. |
New Zealand | |
Nicaragua | Tollfree: Mobile access is only available from Enitel. |
Nigeria | |
Norway |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. Numbers may be disconnected if there are long periods of no usage. |
Oman | |
Pakistan | |
Papua New Guinea | Tollfree: Mobile access is not available. There is access from Manus Island. |
Paraguay | Tollfree: There is no access from mobile phones in Paraguay. |
Peru | Tollfree: Mobile accessibility can not always be guaranteed. Numbers are subject to disconnection if there is a long period of time with no usage. |
Philippines | Tollfree: Mobile access only available from PLDT, SUN and Smart, but is not guaranteed. Numbers may be disconnected if there are long periods of no usage. Numbers are subject to disconnection if there is a long period of time with no usage. |
Poland |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. Numbers may be disconnected if thee are long period of no usage. |
Portugal | Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. |
Puerto Rico | |
Qatar | |
Reunion Island | |
Romania | Geographic: There may be some delays with activation of emergency services when allocating or porting numbers. We can not provide numbers to resellers. |
San Marino | |
Saudi Arabia | |
Serbia | |
Singapore |
Geographic: Call forwarding to international numbers/toll frees is not allowed. Call forwards are only supported with Singapore numbers, but this is also not guaranteed. Tollfree: Mobile accessibility can not always be guaranteed. |
Slovakia |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. Numbers are subject to disconnection if there is a long period of time with no usage. |
Slovenia |
Geographic: T.38 (fax) is not supported. Emergency Calling cannot be enabled on non-geographic numbers. National calling and Enhanced Voice Transit currently do not support calling to Premium Rate numbers. Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: Mobile accessibility can not always be guaranteed. |
South Africa | Geographic: It may take up to 24 hours for all routing to be updated after number port completion. Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. |
South Korea |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Non-Geographic: numbers are only available with the 827 prefix. Please note: South Korea regulations do not allow the original calling party to be displayed as the caller ID on forwarded calls. If your setup requires call forwarding, please be aware that the CLI presented on the receiving end will be the forwarding number. |
Spain | |
Sri Lanka | |
St Kitts & Nevis | |
St Lucia | |
St Pierre & Miquelon | |
St Vincent & Grenadines | |
Sweden |
Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. Tollfree: We can only port domestic tollfree numbers, we can not port international tollfree numbers. |
Switzerland | Tollfree: Before we can provide Tollfree numbers, end user must order the numbers directly from local regulator - BAKOM. |
Taiwan | |
Tajikistan | |
Tanzania | Tollfree: Accessible from Airtel’s network only. Airtel has only Mobile network in Tanzania. Only fixed is available. Mobile is not available. |
Trinidad and Tobago | |
Turkey |
Geographic: We can only port or allocate numbers with Istanbul & Ankara area codes. Customized caller ID is not allowed. We can only allocate new numbers to business end users. Only the following emergency short codes are reachable - 110, 112, 122, 155, 156, 158, 177. Tollfree: Fixed network limitation - No access from Super Online / Mobile Limitations - mobile access only available from Turk Telecom & Turkcell. |
Turks & Caicos | |
Uganda | Tollfree: No International reachability. |
United Arab Emirates | Tollfree: Very limited quantity of numbers, we can not guarantee that the local UAE providers will approve our request for new numbers so each order will be treated on a case by case basis. Limit of 10 tollfree numbers per customer. |
United Kingdom | Geographic: Partial porting is not supported, numbers must be ported in the full range provided by your current carrier. |
United States | Geographic: Coverage restrictions in rural Kansas, Iowa & Kentucky. Sequential number restrictions for specific area codes (major area codes there's usually overlay). Example 212 in NYC. New numbers and ports are likely to be marked as spam after activation. E911 addresses need to be whitelisted. |
Uruguay | Tollfree: Mobile accessibility can not always be guaranteed. |
US Virgin Islands | |
Uzbekistan | |
Venezuela | Tollfree: Dial format: 0800-XXXX-XXX. Full national reachability, no international reachability. Mobile accessibility can not always be guaranteed. |
Vietnam | Tollfree: To have best possible coverage in Vietnam three different numbers are required. One number that works only from the Viettel network fixed and mobile. A second number that works from the VNPT network and also allows access from Vinaphone mobile networks. A third number that works from Mobifone mobile networks. There is no access from Vietnamobile. Numbers are subject to disconnection if there is a long period of time with no usage. |
Virgin Islands (UK) | |
Zimbabwe |