What support packages are available?

We offer two levels of Teams Voice Support: Teams Voice Support: Provides escalation support for your in-house technical teams, helping resolve complex incidents and providing development assistance for future growth. Teams Voice Support Plus: A more proactive service that includes incident management, administrative support, and regular development reviews to optimize and evolve your Teams Voice solution. Both options ensure your services remain reliable and current.

What platforms does it work for?

Our Cloud Enablement Services are designed to work with Microsoft Teams, offering seamless integration and support for migrations from a variety of legacy systems, PBXs, and hybrid UC platforms.

Can you handle migrations from legacy or hybrid systems?

Absolutely. We specialize in complex migrations, including those involving legacy PBX systems, hybrid environments, and multiple UC platforms, ensuring a smooth and reliable transition to Microsoft Teams Voice.

Can I choose individual services instead of a full package?

Yes, our services are fully customizable. You can select specific capabilities, such as discovery or deployment, or opt for a complete end-to-end migration package tailored to your needs.

Who might use Cloud Enablement Services?

Cloud Enablement Services are ideal for organizations looking to transition to Microsoft Teams Voice, whether moving from legacy systems, hybrid environments, or other UC platforms. They’re perfect for businesses that want expert guidance, scalable support, and a customized approach to migration

What support packages are available?

We offer two levels of Teams Voice Support: Teams Voice Support: Provides escalation support for your in-house technical teams, helping resolve complex incidents and providing development assistance for future growth. Teams Voice Support Plus: A more proactive service that includes incident management, administrative support, and regular development reviews to optimize and evolve your Teams Voice solution. Both options ensure your services remain reliable and current.

What platforms does it work for?

Our Cloud Enablement Services are designed to work with Microsoft Teams, offering seamless integration and support for migrations from a variety of legacy systems, PBXs, and hybrid UC platforms.

Can you handle migrations from legacy or hybrid systems?

Absolutely. We specialize in complex migrations, including those involving legacy PBX systems, hybrid environments, and multiple UC platforms, ensuring a smooth and reliable transition to Microsoft Teams Voice.

Can I choose individual services instead of a full package?

Yes, our services are fully customizable. You can select specific capabilities, such as discovery or deployment, or opt for a complete end-to-end migration package tailored to your needs.

Who might use Cloud Enablement Services?

Cloud Enablement Services are ideal for organizations looking to transition to Microsoft Teams Voice, whether moving from legacy systems, hybrid environments, or other UC platforms. They’re perfect for businesses that want expert guidance, scalable support, and a customized approach to migration

FinOps for Intelligent Cost Management

Sophia™ is a FinOps platform that transforms telecom and data service spend into a strategic enterprise function. It enables finance, IT, and procurement leaders to govern costs with clarity, consistency, and confidence across the global organization.

What Sophia is for

IT and finance teams often spend hours reconciling invoices across suppliers and regions. The work is manual, errors slip through, and the process does not scale. Sophia automates this by auditing charges, identifying billing errors, and maintaining accurate cost data across vendors.

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How it works

Fragmented billing, service, and contract data limit the effectiveness of FinOps at scale. Sophia resolves this by bringing these elements together under a single governance approach.

1.
Collect

Sophia pulls billing data directly from your telecom, network, and cloud providers.
- Services are cataloged with location, technical details such as IP addresses, circuit IDs, and loop IDs, along with supplier information.
- Vendor contracts are stored with terms, rates, and expiration dates.
- Data is normalized into a single database so IT, finance, and procurement work from the same accurate information.
2.
Verify

Charges are compared against active services, contract rates, and baseline spending.
- Sophia identifies services still billing after disconnection, duplicate charges, rate errors, and contract violations.
- Automated alerts notify teams ahead of contract expiration.
- Issues are identified before payment is processed.
3.

Resolve

When Sophia finds an error, a ticket opens with the vendor and gets tracked to resolution. You recover your money without the runaround.
4.
Optimize

The platform shows where money goes and where you can renegotiate.
- Costs can be allocated by department, location, or supplier.
- Reports generate for any account or time period.
- Track trends and answer finance questions with clean data.

What you get

Sophia provides a clear, governed view of technology spend that supports confident operational and financial decisions.

A governed, enterprise-wide view of technology and network spend. Sofia maintains accurate visibility across services, suppliers, and regions, ensuring billing data reflects what is actually live and contracted.

Finance, IT, and procurement operate from the same verified information, improving coordination and accountability.
Technology Expense Management moves from reactive review to enforced control, with automated validation that reduces billing risk, prevents cost leakage, and supports compliance across the global estate.
Manual reconciliation, spreadsheet tracking, and late-stage dispute resolution are replaced with consistent processes that scale across vendors and regions. This reduces effort, shortens billing cycles, and improves service continuity.
With verified data and enforced governance, organizations can confidently allocate costs, identify savings opportunities, and make informed decisions about contracts, services, and future investment.

Human intelligence at the core

Automation drives Sophia. But it’s the depth of our technology, finance, and contract expertise that ensures charges are right and invoices reflect reality.

Full visibility

We track your technology expenses from purchase through payment. Billing data from suppliers flows into one consolidated view.

Accountability

Our team works with vendors to fix errors and maintain accuracy. Charges get validated before they reach your books.

Expert analysis

Our analysts review spending patterns and identify new ways to reduce costs. They turn your data into decisions that protect your budget.

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Benefits

Sophia support FinOps teams by improving accuracy, reducing manual effort, and supporting better financial control.

Cost savings

Save up to 20% on annual technology spend in the first year.

See clearly

Get real-time visibility into usage and spend across suppliers.

Free your team

Remove manual checks and end slow dispute cycles.

Automated control

Improve financial accuracy and control through automation.

Frequently asked questions

Setup typically takes three to four months. You'll designate one person from your team as the main contact. They'll spend a few hours gathering initial information, then join a weekly status call. That's it. Our team handles the rest of the work.
No problem. Give us what you have. Then provide 'Letters of Authorization' so we can contact your suppliers directly to get missing contracts and terms.
Give us whatever supplier and service information you already have. After that, just forward your invoices to us for the first 30 days. We'll use them to build a complete view of your technology spending.
No. We'll ask your AP and IT teams how they need the data formatted, then create a custom output file that feeds invoice details directly into your systems.
We audit every line item. We find services you're still paying for but stopped using (this happens more than you'd think). We catch billing errors. We identify opportunities to renegotiate rates or switch providers. Clients typically save 15-20% of their annual technology spend in the first year.

FinOps for Intelligent Cost Management