Enterprise voice is no longer just a utility - it’s a strategic platform choice. This webinar explores the differences between the two biggest players in the market, Microsoft Teams Phone and Cisco Webex Calling, and how that decision shapes everything from integration and licensing to scalability and global support.
With speakers: Empowering.Cloud's Tom Arbuthnot and Cavell's Patrick Watson.
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This webinar covers
Both platforms bring strengths, but each serve different enterprise realities. This data-backed session cuts through the marketing to give IT leaders a clearer view of what they’re really buying when they commit to Microsoft or Cisco for voice.
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Understanding how each platform aligns with business priorities, industries, and use cases.
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Why Teams Phone complexity can add up - and where Webex offers simplified bundles.
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How both platforms handle contact center, AI, and workflow integration at scale.
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Comparing PSTN strategies, certified operators, and mobile-ready voice solutions.
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Cisco’s first-party devices vs Microsoft’s broad but fragmented ecosystem.
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What each platform is doing with AI and how that impacts enterprise voice strategy.

Our speakers
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Patrick Watson
Head of Research, Cavell
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Tom Arbuthnot
Founder, Empowering.Cloud