Pure IP Managed SD-WAN combines Cisco Catalyst infrastructure with specialized voice-networking expertise to optimize traffic for voice, and collaboration. The result is a more consistent and improved communications experience across distributed environments.
Voice has different network requirements than typical business applications. Latency, jitter, and packet loss can cause poor call quality, dropped calls, and disrupted conversations. For organizations that rely on voice communications, contact centers, and AI voice agents, network performance directly affects every conversation.
Sub-standard latency, jitter, and packet loss will adversely impact voice communications. Short periods of network degradation can affect call quality, disrupt interactions, and impact performance of AI voice agents.
Most SD-WAN deployments route traffic based on network availability without being fined tuned for voice traffic. Voice traffic requires policies that account for RTP, SIP, call quality metrics, and real-time communications traffic.
When carriers, hardware providers, and managed service providers each own a different part of the WAN, faults take longer to resolve and accountability gets lost between them.
Pure IP was there throughout the entire process, even participating in discussions that weren’t related to the circuits themselves. That makes them valuable partners—not just for the circuits but for their implementation and the technologies that rely on them."
Bill Tripp, Director of Information Technology at Wabash
Traffic policies are configured around real-time communications rather than generic application categories.
Pure IP manages the circuits, Cisco hardware, network policy, monitoring, lifecycle management, and support. When issues occur, your team has a single point of accountability.
Cisco devices arrive preconfigured and ready to connect. New locations can be brought online quickly through zero-touch deployment models.
Multi-path connectivity provides communications options when primary circuits are unavailable.
The network is monitored around the clock by Pure IP specialists using VitalView and 24/7 NOC support.
Pure IP manages the entire deployment and lifecycle of the service, from network assessment and provisioning through to monitoring, support, and ongoing optimization.
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We review your sites, connectivity requirements, application needs, voice environment, and WAN strategy to understand how the network supports users, communications platforms, and business applications.
Pure IP orders and manages the connectivity, hardware, and service provisioning. Cisco Catalyst SD-WAN devices are configured and tested before deployment.
Sites are installed, tested, and migrated onto the new service. Where required, locations can be brought online using LTE or 5G connectivity before primary circuits are available.
VitalView provides visibility across circuits and devices, while the Pure IP NOC monitors performance and responds to issues as they arise.
Ongoing support, change requests, firmware updates, hardware lifecycle management, and service reviews remain with Pure IP throughout the life of the service.
Voice quality is not simply dependent on bandwidth. From the branch edge and WAN fabric through to Microsoft Teams, Webex, contact centers, and SIP services, minute factors affect the conversation.
Pure IP Managed SD-WAN combines Cisco Catalyst technology, managed connectivity, proactive monitoring, and voice expertise in a single service.
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