MADE FOR MANUFACTURING

Your plant floor runs 24/7. Your communications should too

Pure IP keeps voice and network running alongside production - from the plant floor to the cloud, across every site you operate.

How UCB consolidated voice

Trusted by global manufacturers

Behind the world's most complex manufacturing operations

01 · Plant floor

Legacy voice runs the plant floor

The office moved on. The plant floor hasn't, because the systems running on it can't go down.

Paging and intercom running off a PBX nobody fully managed after the original install.
Fax still in production for regulated documents, customs paperwork, and compliance archives.
DECT, gate phones, and door entry tied into the same PBX as the office handsets.
Plant-floor systems that have to keep working while the rest of the estate moves to the cloud.

02 · Estate complexity

More sites, more systems, less control

Vendor decisions you didn't make. Acquisitions you did. Either way, the estate keeps growing.

Each acquisition adds another PBX, another cloud platform, another set of carrier contracts.
Regional network providers, SD-WAN platforms, and local circuits inherited from sites that were never consolidated.
Country-by-country regulations preventing one global carrier across the estate
Consolidation work outlasting the M&A deals that created it

03 · Resilience

Every plant outage is a comms outage

When the network drops, voice drops with it. Every downstream dependency goes with it.

Voice and IIoT competing for the same wired path, with no separation between traffic types.
Paging and overhead notification dependent on the PBX, the LAN, and the WAN staying up.
Wireless failover that hasn't been tested under load, or doesn't exist where it's needed most.
Out-of-band management routes nobody can rely on when the primary WAN goes down.

04 · Connectivity

Wired connectivity doesn't reach every site

New plants, reshored facilities, pop-up production lines. Fiber takes months to provision. The site can't wait.

Site selected, equipment shipped, production scheduled — and the carrier quoting 90 days for the circuit.
Reshored facilities in locations where the incumbent telco has no meaningful fiber footprint.
Pop-up production lines expected to be online in weeks, not waiting on next quarter's install.
No way to get a site live on Day One without sitting out a carrier delivery window.

What's at stake

Four numbers behind every manufacturing voice and network conversation.

$1.4T
Annual

Unplanned downtime costs to the Fortune Global 500 each year - up from $864 billion in 2019.
Siemens, 2024

$2.3M
Per hour

Cost of an unplanned automotive plant outage — twice what the same outage cost in 2019.
Siemens, 2024

<40%
Of businesses

Still on on-premise PBX. Of those that have migrated, 44% have no plan within three years.
Metrigy

80%+
of industrial operators

Hit by unplanned downtime between 2020 and 2024. Average incident: four hours.
IDS-INDATA

ONE GLOBAL VOICE AND NETWORK ESTATE

Teams, Webex, and Zoom across up to 137 countries. One provider, one estate for every plant, and acquisition.

PLANT-FLOOR CONTINUITY

Legacy plant systems stay live while you migrate. Paging, intercom, fax, DECT, and door entry move when each site is ready.

RESILIENT CONNECTIVITY

Network services built and run by us, with failover that holds when production can't stop. New and reshored sites live in days.

SPEND GOVERNANCE

A clean inventory of every voice and circuit contract across the estate. Recoverable spend flagged before the invoice clears.

Pure IP owns and runs its global voice network from 15 tier 4 data centers across North America, EMEA, and APAC. Acquisitions consolidated onto one estate as they happen, with number porting and management handled centrally across countries.

15 tier 4 data centers across North America, EMEA, and APAC
PSTN replacement in 50+ countries, flexible voice in up to 137
Carrier consolidation across regions on one contract
HyperNetwork for DID resiliency on US inbound numbers

Most providers cover one platform. We cover the three most common used in manufacturing – Teams, Webex and Zoom.

Explore Unified Integrations ›

Microsoft Teams Phone via Operator Connect and Direct Routing
Cisco Webex Calling via Cloud Connect and Local Gateway
Zoom Phone via Provider Exchange
M&A consolidation across platforms, on one provider

Our managed SBC bridges your existing PBX, analog devices, and PSTN estate to your cloud voice platform. Sites move when they're ready. SIP Connect brings analog devices into the cloud environment. Emergency notification reaches every shift, with dispatchable location on every handset.

Connect analog devices with SIP Connect

Managed SBC bridging your existing PBX to Teams, Webex, or Zoom
SIP Connect for analog devices: fax, DECT, paging, intercom, door entry
Dispatchable location for emergency calls on mobile handsets
Devices that can't move to SIP kept on parallel paths: lifts, alarms, payment terminals, emergency phones

Resilient connectivity at every site, with a failover path that doesn't share wires or carriers with the primary. New sites, reshored facilities, and pop-up production live in days. IIoT and out-of-band management traffic on a separate path from production.

Explore our Global Network Services

Managed SD-WAN, built and operated by us
Managed Wireless using LTE/5G for failover, pop-up sites, and reshored facilities
Dedicated Internet Access where the site warrants it
Out-of-band management on a separate path from production traffic
Global NOC, 24/7 follow-the-sun

Our Solution Lifecycle Enablement team handles Teams Phone deployment and ongoing support. Discovery, design, migration and 24/7 support that doesn't disappear after go-live.

Explore Solution Lifecycle Enablement

Microsoft Teams Phone deployment, end to end
Migration sequenced around production schedules, not the other way around
24/7 Teams Phone support after go-live, on the same contract
One commercial relationship through discovery, build, and steady state

Keeps the site running

Plant IT Manager

The problem

A PBX outage on a Friday afternoon is your problem, not corporate's. The overhead paging not reaching the back of the warehouse is your problem too. So is the analog modem on the fax that just stopped working after the carrier swap.

How we help

We keep plant-floor systems working through the migration. Paging, intercom, fax, DECT, and door entry stay live — not ripped out. Coexistence between your existing PBX and the cloud, at your pace. After-hours support when you need it.

Bridges IT and OT

Director of Manufacturing IT/OT

The problem

OT/IT convergence is no longer a strategy topic. It's the architecture you defend in front of plant leadership and the CISO at the same time. MES, SCADA, IIoT, edge compute, private 5G - voice and network sit alongside all of it.

How we help

We deliver a network architecture that keeps real-time traffic protected, IIoT segregated, and out-of-band management available when recovery matters. Cloud voice that meets the QoS, security, and compliance posture your architecture review needs.

Owns the global estate

VP of Global IT

The problem

Standardization across every country you operate in. PSTN switch-offs in Europe. Local-carrier-only requirements in Asia. M&A integrations bringing in Microsoft Teams, Cisco Webex, and Zoom estates that all need consolidating. One accountable partner instead of country-by-country contracts.

How we help

We run cloud voice in up to 137 countries across Microsoft Teams, Cisco Webex, and Zoom — so consolidation doesn't stop when an acquisition brings a different stack. Our voice network sits on Equinix, Megaport, and Digital Realty fabrics, with on-ramps to AWS, Azure, and the hyperscalers your enterprise already uses.

Telecom spend governance

CFO

The problem

Telecom spend across acquired entities, country-by-country carrier bills, and the line items nobody can fully explain. The migration costs that were promised to come down but didn't. The vendor consolidation that was meant to deliver synergies but added a fourth contract instead.

How we help

We give you a clean inventory of every voice and circuit cost across the estate, including the inherited ones nobody's audited. Recoverable spend identified before it becomes next year's problem. All under one provider.

How UCB simplified a global voice estate

A regulated migration across regions and legacy systems with no interruption to critical services.

UCB's voice environment had grown faster than it could be governed. Moving to Microsoft Teams Phone via Operator Connect meant restructuring the architecture without touching anything that couldn't go down. Pure IP consolidated the estate under one cloud-governed model with centralized routing, clearer compliance controls, and a single owner across every region.

Read the case study

MADE FOR MANUFACTURING

Your plant floor runs 24/7. Your communications should too

Trusted by global manufacturers