Pure IP Observability: A ChannelVision CV TV Interview with Pure IP's Diana Florea

In this ChannelVision CV TV interview, Diana Florea, Director of Product Management at Pure IP, discusses the growing visibility gap in enterprise voice environments and why call quality issues remain difficult to troubleshoot across multiple platforms, carriers, and networks.

She explains how Pure IP Observability helps IT teams gain a unified view of voice performance, reduce troubleshooting time, and identify whether issues originate from the platform, carrier, SBC, or network. The conversation also explores the impact of voice quality on AI-powered voice experiences and why observability is becoming essential for modern enterprise communications.

Watch the interview to hear how Pure IP Observability helps organizations troubleshoot faster, improve voice service visibility, and support better outcomes for both users and AI-driven communications.