Commsverse 2025: Teams Phone trends shaping the next 12 months

In this recap from the show floor at Commsverse 2025, Tom Arbuthnot and Mike Nowak break down what’s really moving the enterprise voice market. From the steady migration off on-prem PBXs to the growing pull of Microsoft Teams Phone and Operator Connect, this conversation hits the trends that matter. They cover rising interest in AI-powered contact centers, the growing role of managed voice, and the regional differences shaping UCaaS strategies across the US, UK, and Europe.