UCaaSone brings calling, messaging, meetings, customer conversations, and call intelligence into one system. It’s built for growing businesses with up to 500 users that need reliability, flexibility, and control without the overhead of enterprise platforms.
Available to customers in the USA.
UCaaSone brings enterprise-grade calling, collaboration, and call management features into a single platform built for SMBs.
Run daily business calling with consistency and control.
Call recording and call transcription
Audio and video conferencing
Auto attendants and call routing
Call queues for inbound traffic
Time-of-day and holiday schedules
Support customer-facing teams with structured call handling.
Interactive voice menus (IVR)
Inbound and outbound call queues
Call recording and agent activity tracking
Call center reporting and analytics
Optional contact center support for voice, SMS, email, and web chat
Give users full access wherever they work.
Native mobile apps for iOS and Android
Browser-based calling and meetings
Desktop clients for Windows and Mac
Consistent business identity across devices
Gain visibility into call activity and performance.
PBX call logs and usage reporting
Call center performance metrics
Historical and real-time call data
Reporting to support staffing and planning
Cover essential numbering and compliance requirements.
Local and toll-free phone numbers
911 and e911 services
Caller ID with name
Built-in spam and robocall protection
Manage everything from one place.
Role-based access for users and managers
User and extension management
Feature and permission controls
Central visibility across the platform
AI is embedded directly into calling so conversations are easier to review, share, and act on.
Every recorded call is converted into a written record so details aren’t lost. Teams can review conversations quickly without replaying audio.
Each call includes a short summary that captures key points and next steps. This helps teams act faster and follow up with confidence.
Shared call records keep everyone working from the same information. Handoffs improve and customers don’t have to repeat themselves.
Resilient infrastructure, built in compliance, and hands on support keeps communications dependable as your company scales.
Keep business communications available and consistent as your organization grows.
Security and compliance features help protect business communications.
Ongoing operational support keeps your system stable and manageable.
Start saving time, reducing costs, and gaining full control of your technology spend.
