Voice has always been at the heart of our services, providing secure and resilient external calling to on-premises, cloud and hybrid environments from traditional PBX telephone systems to cloud-based platforms such as Microsoft Teams (via Direct Routing and Operator Connect) and Zoom, all delivered as a Managed Service.
With the relentless evolution of technology organizations inevitably have services that they are unable to migrate to the cloud. We can assist by providing connectivity to your legacy world, extending the life of services such as fax, DECT, door entry systems and a host of others, allowing you to manage them through a single connected service.
Adding voice to business applications such as Microsoft Dynamics, a CRM platform that enables businesses to build a 360-degree view of their customers. Using our voice services connected via Microsoft Azure Communications Services, we can facilitate inbound and outbound calling with Microsoft Dynamics 365 to provide an intuitive and unified user experience.
The guide explains what Copilot does, the benefits and disadvantages of Copilot as well as the cost, safety and how it compares to other options on the market.